Bonus & Loyalty Regulations
Article 1 – Definitions
Bonus : a monetary amount that is added to a Player Account under certain conditions and that has not yet been converted. Converting bonuses takes place by staking these on the offered Game of Chance or Betting in accordance with the conversion factor.
Free bet : A free/risk-free bet that is given to the Player under particular conditions.
Free Rounds: free rounds in Online Casino games added to a Player Account under certain conditions. Profits from Free Rounds will always be paid out in bonus money.
Loyalty Level : A Bonus that does not require credit from the Player Account and that is debited from the Player Account when it has no real money anymore in the case of a Stake.
Segment : A category that a particular Loyalty Level belongs to.
Conversion Factor : The conversion factor is the number of times the Bonus must be staked before the Bonus can be paid out to the Player in full.
Article 2 - Bonusses
Bonuses can only be played on the NetEnt Games and the following games of NAPOLEONGAMES: Dice Spinner, Jackpot Spinner, Multi Jackpot Fruits, Multi Jackpot Dice, Napoleon Jackpot, Viva Las Vegas, DragonRolls, Scatter Magic, Hot Mexican Dice, Gold Spinner, Open The Box, Dynamite Dice, Reel Cash, Napoleon Dice and Royal Flush.
Bonuses have a limited validity of 6 months, unless other information is provided when given the exact bonus or Free Bet.
If, within the validity period, starting at the moment the bonus has been received on the Player’s Account, no stake has been placed with (a part of) the specified bonus this will irrevocably and with no possibility of protest cease to be valid, with the loss of all rights for the visitor and his/her legal successors, declare explicitly in agreement.
Types of bonuses : Gift / Deposit Bonus
Gift Bonus : A Bonus that does not require credit from the Player Account and that is debited by priority from the Player Account in the case of a Stake.
Deposit Bonus: A Bonus that is obtained after the Player Account is credited by the Player.
Bonuses and their implementation modalities are unilaterally recorded and can be modified at any time by NAPOLEONGAMES. Bonuses are offered without the obligation of regularity and without this being considered by any Visitor as an acquired right.
The birthday bonus is a gift bonus that is awarded once a year by NAPOLEONGAMES on the player’s birthday. The player needs to be legally inscribed for at least 3 months at NAPOLEONGAMES and have at least the rank of a corporal to be able to receive the bonus.
Bonuses can only be used in a Game of Chance after being activated by the Visitor using a text confirmation. Visitors can only use one mobile phone number for one Player Account. If NAPOLEONGAMES determines that it can be reasonably suspected that a single mobile phone number is being used for multiple Player Accounts, it retains the right to block or revoke those Player Accounts, to withhold the bonus, Free Bets and/or other promotions of the Player Account, and to block the money on the Player Account, without the Visitor being able to derive any rights from this
Bonuses cannot be paid before they are converted. Converting Bonuses takes place by converting these in accordance with the conversion factor and the type of Bonus. A Bonus can be partially converted into disks of 1 Euro. If the Player receives various Bonuses in the same Segment, these will be accumulated and converted according to the same conversion factor. If the Player receives various bonuses in different Segments, these are considered separately and the Bonuses earned in the lowest segment will be converted by priority. Bonuses in a given segment cannot be converted if there are existing Bonuses in a lower Segment.
A Gift Bonus is characterized by two factors: the amount and the conversion factor. The amount of each Gift Bonus is determined by NAPOLEONGAMES. The conversion factor depends on which Segment the Player is in at the moment the Gift Bonus is awarded to him/her. The conversion factor of a Bonus does not change, even if the Player changes Segment.
If a Player requests a payout of his/her Player Account, all Bonuses will disappear from the Player Account. These cannot be recouped once the payout has been requested, regardless of whether or not they are carried out later.
Gains resulting from bets that were placed with own money of the Player can be used to earn the conversion factor.
Bonusses can be converted into alternative loyalty compensations by NAPOLEONGAMES when circumstances require. Every visitor agrees that his/her received bonusses are converted provided that this forms no substantial disadvantage to the visitor.
A bet is always placed with own financial means of the Player provided that the means are available at the account of the player. Only if there are insufficient own financial means available, the bet will be placed with Bonus money.
Article 3 – Free Bets
Free Bets can only be used for Bets with NAPOLEONGAMES.
Free bets have a limited validity of 6 months, unless other information is provided when given the exact Free Bet.
If, within the validity period, starting at the moment the Free Bet has been received on the Player’s Account, no stake has been placed with (a part of) the specified Free Bet this will irrevocably and with no possibility of protest cease to be valid, with the loss of all rights for the visitor and his/her legal successors, declare explicitly in agreement.
Free Bets are given to the Player who, in accordance with the relevant Regulation, performs an activity that satisfies the conditions specified by NAPOLEONGAMES to obtain a Free Bet.
The Player can place the Free Bet on a Bet but cannot combine it with real money on the Player Account. The integral amount of the Free Bet should be used on one Bet. Only the winnings (excluding the Stake) won by the Player with a Free Bet will be added to the Player Account.
The number of available Free Bets can be found on the player’s ongoing betting coupons. If the Player has been able to obtain a Free Bet in accordance with a Regulation, this Free Bet will only be effectively given to the Player if the Player complies with the particular action-related conditions in the relevant Regulation. This option and the number of outstanding options will not be displayed on the ongoing betting coupons and will be communicated to the Player in a separate notification − for example, by email.
Free Bets and their implementation modalities are recorded unilaterally and can be modified at all times by NAPOLEONGAMES. Free Bets are offered with no obligatory regularity and may not be regarded by Visitors as an acquired right.
Free Bets can be converted at all times in alternative loyalty compensations if circumstances require this. Every Visitor declares in agreement with the fact that his/her Free Bets will be converted if this does not form a substantial disadvantage for the Visitor.
The stake that has been placed with a Free Bet, does not count actions in which Free Bets can be won or for the Loyalty system.
Article 4 - Loyalty
Each Player will automatically take part in the loyalty system of NAPOLEONGAMES. The Player is part of a Loyalty Level in proportion to his/her accepted Stakes and Degeneration. Stakes that have been declared invalid or have been cancelled are not taken into account for the loyalty system. Given that it involves virtual money, a Stake made using a Free Bet does not count for the loyalty system.
Upon entry into force of the loyalty system - on 20/05/2014 - each Player will start at the lowest Loyalty Level. The loyalty system is unilaterally recorded and may be changed or stopped at any time by NAPOLEONGAMES. The progress of the Player in the loyalty system can be consulted at all times on his/her Player’s General Account.
The loyalty system is subject to degeneration. The degeneration ensures that the progress is reduced daily by 0.33% of the total that is required for the achievement of the Loyalty Level in which the Player is currently located.
The Player reaches a higher Loyalty Level when he/she reaches the lower limit of the next Loyalty Level. The Player remains in this Loyalty Level as long as he/she achieves more than 80% of the lower limit of the current Loyalty Level.
Upon reaching a Loyalty Level of a higher or lower Segment, all Bonuses awarded to the Player are determined by the terms of the new (higher or lower) Segment. The terms of Bonuses already awarded remain unchanged.
A Loyalty Meter is a counter that, when active, increases with the Stakes of the Player.
Loyalty Meters are accessible within the Segment or lower Segments to which the Player is a part. Each Player can activate only 1 Loyalty Meter at a time. A Loyalty Meter has 2 checkpoints and an end point. Once the Player reaches a checkpoint, he/she can opt to collect the corresponding amount. Such collected amount is added to the Loyalty Account of the Player. Once the Loyalty Meter is full, the endpoint is reached and the corresponding amount is automatically added to his/her Loyalty Account and the Loyalty Meter is reset to 0.
The Loyalty Account is an Account in which the amounts collected from the Loyalty Meters are placed. The Player may at any time add the amount of this Loyalty Account, in whole or in part, to his/her Player Account.
When the Player falls back to a lower Segment, the associated Loyalty Meter automatically becomes active. The progress at the higher Loyalty Meter is retained, but it cannot be supplemented until this Segment is achieved again. If a checkpoint is reached, the Player may collect the corresponding amount.
Article 5 - General
Bonus & Loyalty Regulations form an integral part of the general Terms and Conditions of NAPOLEONGAMES.